Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
XL bed way smaller than expected, as l k most to short for our corgi mix. And bottom was not as padded as the photos on the ads appeared. Took close to month to arrive.
By William L.
Response from MrFluffyFriend™· Jan 23, 2023
Hi William! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I feel like the sizing guide was incorrect. I purchased a Large sized bed which says it is for dogs up to 40 lbs. My dog is 24 lbs. and he barely fits on the bed now. Mostly his head or his back legs hang off. I'm going to see if I can exchange for a larger size.
By Lisa
Response from MrFluffyFriend™· Jan 23, 2023
Hi Lisa! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Product was as described. Took a month to receive and there is no number to call and they take days to reply and honestly aren’t much help. Would not recommend
By Lauren
Response from MrFluffyFriend™· Jan 23, 2023
Hi Lauren! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The beds are lovely. They just took a long time to arrive
By Jane P.
Response from MrFluffyFriend™· Jan 23, 2023
Hi Jane! Thank you for your feedback. We are terribly sorry to know you are unsatisfied with teh delay. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Good product, good service to my complains. The complaints is all about shipping. It was so slow 60 days from order to receiving product. Let’s face it Amazon can’t be beat.
By Judy
Response from MrFluffyFriend™· Jan 20, 2023
Hello Judy. We would like to apologize for your negative experience.
I ordered two pet beds. My large one is torn underneath and I am not happy with this. 😡 I told my pet friends about the product arriving, but when they arrived I was very disappointed
By Roslyn P.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Roslyn. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
It took approximately 3 weeks longer to receive the dog bed. I know the weather was bad but I wanted it for Christmas. Thanks for the nice bed.
By Arwen D.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Arwen. Thank you for taking the time to write. We wanted to let you know how sorry we are for what happened.
I bought the size recommended for Standard Poodles. I have a 50 lb Portuguese Water Dog. The bed arrived and it really needs to be bigger. So hard to visualize my dog in the bed based on measurements so I relied on the Standard Poodles recommendation. Now I am not wanting to return it…expensive to ship because I’ll never get it small again like it came.
By Bonnie P.
Response from MrFluffyFriend™· Jan 20, 2023
Hi Bonnie. We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
