Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 792 reviews with 2 stars · Clear filters
HORRIBLE. I BOUGHT THE BED AS ADVERTISED AND UNFORTUNATELY, IT'S A TINY LITTLE BED FOR $58 IT WAS SO SMALL IT FIT IN A MAILBOX. Does not match the picture at all, except the color.
By Gina R.
Response from MrFluffyFriend™· Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The items took too long to arrive and the stuffing in the middle of the bed is the bare minimum. Not worth the money we spent!
By TaKayo G.
Response from MrFluffyFriend™· Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Over priced and poor quality, since seen exactly the same item on Asda for £18.
By Friend of T.
Response from MrFluffyFriend™· Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Bed are not very fluffy and my dogs smelled them but would not go in. I have sent several messages about this and have never gotten a reply. Very disappointed to say the least.
By Truly M.
Response from MrFluffyFriend™· Jan 21, 2023
I really appreciate you taking the time to share your experience with us. I am sorry to hear that you were dissatisfied with our product and service.
Took too long and only received one of my order of two.
By Jane B.
Response from MrFluffyFriend™· Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Product did not arrive. I had to bring this fact to their attention.
By Danny R.
Response from MrFluffyFriend™· Jan 21, 2023
We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
These beds XXL do not work well for a large dog (German shepherd) about a foot to short in circumference … NOT enough fill in the bottom of it for the weight of a dog like that … I was given 15%off, and forced to keep it or PAY FOR RETURN SHIPPING … I gave it away! Perfect for a medium to small dog~ $85 not worth it…
By Kimberly P.
Response from MrFluffyFriend™· Jan 21, 2023
We are sorry to hear about your negative experience. We will take the necessary action to ensure this incident does not repeat itself.
It took me over a month before I received my Shih Tzu’s bed & when it arrived it’s too small for her. I feel I wasted my money.
By Linda A.
Response from MrFluffyFriend™· Jan 21, 2023
Thank you for bringing your negative experience to our attention. Our sincere apologies for the inconvenience caused.
