Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
Not enough cushion to the bed.
By Debra W.
Response from MrFluffyFriend™· Feb 3, 2023
Hi Debra! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
The bed was not firm enough for my 120lb dog. There is a 30 money back guarantee- but the return process does not include the shipping back to China. The seam also tore 2 days after I gave it to my son’s dog. I am sure it is great for gentle smaller dogs.
By Popi H.
Response from MrFluffyFriend™· Feb 3, 2023
Hi Popi! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you! We try to constantly improve our products with helpful feedback like yours.
Bought two medium size dog beds, which were half price in the sale. I was glad I didn’t pay full price for them as unfortunately both beds had fairly large areas where the stitching had come undone and I had to sew them back together or the dogs would have had a whale of a time pulling the white stuffing out. I should have sent them back really but had waited so long for them, I decided to fix them myself. The dogs do seem to love lying in their new beds and settle nicely in them, plus they look good now. I’m not sure if I’d purchase again though to be honest.
By Donna
Response from MrFluffyFriend™· Feb 3, 2023
Hi Donna! Nothing makes us happier than knowing your pets love the beds. We try to constantly improve our products with helpful feedback like yours.🐾️
The large bed was not big enough for my 60lb dog. Definitely not worth the price, quality fair.
By Kathy R.
Response from MrFluffyFriend™· Feb 3, 2023
Hi Kathy! We are terribly sorry to know you are unsatisfied with our product. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Delivery time was lengthy
By Diana
Response from MrFluffyFriend™· Feb 3, 2023
Hi Diana! We are terribly sorry to know you are unsatisfied with our service . You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
Love the beds but we went by the Recommended size for the dog bed and they are a little small. Our dogs try and get on in them but just can’t seem to get comfortable as they are a little tiny for them. I would size up if I ordered again.
By Amy
Response from MrFluffyFriend™· Feb 3, 2023
Hi Amy! We are sorry to hear that the bed is too small for your pet. We try to constantly improve our products with helpful feedback like yours. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you!
I love the outside material that is used. But I find it’s less cushion, not enough to be more comfortable. And I ordered a bit too small for my pit bull.
By Iris G.
Response from MrFluffyFriend™· Feb 3, 2023
Hi Iris! We are happy to know you and your pet had a positive experience at MrFluffyfriend. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you! 🐾️
I thought the products were great but I had expected to pay about £60 for the beds from the add but could not see how to get the discount offered in the add and ended up paying £90 Very pleased with product but would have liked to get the discounted offer
By Stewart
Response from MrFluffyFriend™· Feb 3, 2023
Hi Stewart! We are happy to know you and your pet had a positive experience at MrFluffyfriend. You can contact us via email at [email protected] so we can look for solution together. Looking forward to hear from you! 🐾️
