Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 921 reviews with 3 stars · Clear filters
Delivery Delayed My dog likes the bed, but it took more than three weeks to receive it.
By Lesley
Response from MrFluffyFriend™· Jun 6, 2022
Thank you for bringing your experience to our attention. Our sincere apologies for the inconvenience caused.
The look of the bed is good, the size is also, but the filler/bedding is very disappointing. Now I realize it was shipped and needed some time to repuff itself. Days later, it has not- I order a larger size for an english bulldog. There is absolutely no support to speak of. I figured I just add my own- but cannot do that either. Very sad, I had high hopes. It was specifically for a new porch to be her special spot.
By Carrie P.
Response from MrFluffyFriend™· Jun 6, 2022
Thank you for pointing out to improve our product in the future. I want to assure you that your feedback does not go unnoticed.
My dog doesn't like the bed . Period i put treats on it and he will walk on it. But has no interest in it.
By Edna H.
Response from MrFluffyFriend™· Jun 6, 2022
Thank you for bringing your negative experience to our attention. We try to constantly improve our products and services with helpful feedback like yours.
Dünn und knistert auch noch. Unser Hund, der sich anfangs gar nicht hineinlegen wollte, akzeptiert es mittlerweile. Sein Lieblingsplatz wird es nicht. Ich finde es überteuert.
By Ka
Response from MrFluffyFriend™· Jun 5, 2022
Es tut mir leid, dies zu erfahren. Wir versuchen, unsere Produkte und Dienstleistungen mit hilfreichem Feedback wie dem Ihren ständig zu verbessern.
Still waiting for my delivery. hard to write a review for something that has not been received yet. Don't send requests for reviews until after you've shipped, please.
By Wendy M.
Response from MrFluffyFriend™· Jun 5, 2022
I am sorry to know about this. We definitely would love to settle this matter with you. Please send us an email. We will be waiting for your message.
Die Kissen sehen schön aus, aber meine Katze geht nicht rein. Sie bekommt wie ich eine gewischt wenn sie drankommt. Anscheinend sind wir elektrisch aufgeladen
By Eva S.
Response from MrFluffyFriend™· Jun 5, 2022
Wir versuchen, unsere Produkte und Dienstleistungen dank hilfreicher Rückmeldungen wie der Ihren ständig zu verbessern.
Die Lieferung kam zwar etwas verzögert - aber sie kam an. Das Hindkissen war vakuumverpackt. Nach dem Öffnen lies es sich gut aufschütteln. Aber: so ein Hundekissen ist, meiner Meinung nach, maximal 20 € wert! Ich habe 55€ dafür bezahlt. Ich habe es jetzt behalten. Mein Hund nutzt es überhaupt nicht gerne…
By Brigitte
Response from MrFluffyFriend™· Jun 5, 2022
Es tut mir leid, dies zu erfahren. Wir versuchen, unsere Produkte und Dienstleistungen mit hilfreichem Feedback wie dem Ihren ständig zu verbessern.
Das Mrfluffyfriend Bett habe ich meiner Katze angeboten, leider hat sie es in den letzten Wochen noch nicht benutzt. Ich weiß nicht, woran es liegt, am Geruch oder was auch immer, aber vielleicht entdeckt sie es ja noch.
By Ka V.
Response from MrFluffyFriend™· Jun 4, 2022
Hallo, es tut mir wirklich sehr leid, dass Sie diese Erfahrung gemacht haben. Wir versuchen, unsere Produkte und Dienstleistungen mit hilfreichem Feedback wie dem Ihren ständig zu verbessern.
