Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
My dog bed arrived after two weeks was expecting it to take a bit longer, I am pleased with the bed and my Archie loves it so we are all happy.
By Jennifer O D.
Response from MrFluffyFriend™· Aug 7, 2022
Hello Jennifer, thank you so much for taking the time to write us a review.
My dog loves her new bed. I can hardly see her in it. I chose the grey/white colour because my dog is off white. I couldn’t believe my package from you could have been compressed to such a small parcel. I am very happy. Thank you.
By Cathy
Response from MrFluffyFriend™· Aug 4, 2022
Hello Cathy, Thank you so much for the 4-star review! We only want what's best for your beloved pet.
This product took a very long time getting to Australia, over a month, due to a few factors, covid, custom restrictions etc. Through out the whole time I was in contact with the company via emails and they were wonderful. So glad when the dog bed finally arrived. The quality is not as good as another bed purchased from a different company. Seems to be less stuffing, no zips so the whole bed will have to go in the washing machine . But puppy loves it all the same.
By Sue T.
Response from MrFluffyFriend™· Aug 4, 2022
Hello Sue, Thank you so much for taking the time to leave us this amazing review.
Great product. Daisy dog very happy.
By Lorraine W.
Response from MrFluffyFriend™· Aug 4, 2022
Hello Lorraine, thank you so much for your positive review. Glad to know Daisy loves her new bed!
Ordered the bed as it was on sale. Had trouble tracking the shipment but it arrived about 3-4 days later than expected. The dog likes it. She likes to lay it after a long day.
By Lenore D.
Response from MrFluffyFriend™· Aug 3, 2022
Hello Lenore, thank you for being patient with us. We are glad to know your dog likes the bed. We hope to see you again soon!
It took a long time for the product to arrive is my only concern. My dog loves the new bed.
By Kathryn S.
Response from MrFluffyFriend™· Aug 2, 2022
Hello Kathryn, we appreciate your patience and understanding regarding the transit time. We are glad to know your dog loves it!
I should have ordered a bigger bed, it fits but pretty cosy. Chloe Loves it but still goes back to her old one as well. It’s beautiful.
By P P.
Response from MrFluffyFriend™· Aug 2, 2022
Hello P Paterson, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Took a bit for the my dog to use the bed - but now she has she seems pretty happy with it. It seems a bit small but she does curl nicely in it. So overall I am please with the product and easy to move around as needed.
By Timothy F.
Response from MrFluffyFriend™· Aug 2, 2022
Hello Timothy, that's great news! Thank you so much.
