Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Customer service was great - I asked for a timescale for delivery and received a quick (and accurate) response. I have deducted one star as the promotional photos slightly misrepresented the realty, as the inner section of the bed received was much thinner than shown. However, Mabel the dog is quite happy with it!
By Jane R.
Response from MrFluffyFriend™· Aug 23, 2022
Hello Jane, Thank you so much for the 4-star review! We only want what's best for your beloved pet.
Bit of a problem here in Spain re delivery but solved fairly easily. Rose at MrFluffyFriend incredibly helpful and patient and the bed itself is really good. Thank you
By Wendy H.
Response from MrFluffyFriend™· Aug 23, 2022
Hello Wendy, that's great to know! Thank you for sharing your kind words with us. We look forward to serving you again soon!
Our Princess loves her new bed! It took a little longer than we expected to receive it though and came shipped in a strange package and return address wasn’t from your company?
By Victoria F.
Response from MrFluffyFriend™· Aug 23, 2022
Hello Victoria, we are glad to know your Princess loves her new bed. If you need further assistance, please reach out to us via email. We are more than happy assist you with any information you need.
Nice color and material. Purchased the largest size bed I could but still a little small for my ole English bulldog
By Steve F.
Response from MrFluffyFriend™· Aug 23, 2022
Hello Steve, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
Fig is delighted with his new bed and is so much more secure. When we got the parcel and I said it was for him he was so excited he bit a hole in his new mattress as he wanted to pull it out and shake it. Easy to mend so no lasting damage.
By Maria N.
Response from MrFluffyFriend™· Aug 18, 2022
Hello Maria, Your positive review just made our day. Thank you so very much!
Like the bed and the dogs like it but I was a bit disappointed in the size. I have two Chihuahua 'so and I thought they could both sleep in it but it to small so only one can use it at a time.
By Dawn W.
Response from MrFluffyFriend™· Aug 18, 2022
Hello Dawn, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
My Dog Loves his MrFluffy and that’s all that counts.
By E.C.
Response from MrFluffyFriend™· Aug 15, 2022
Hello E.C., that's amazing! Thank you very much for sharing your wonderful review to us! Looking forward to seeing you again soon.
Delivery and all was great except for the fact that the bed is smaller than i imagined for an over the 60 pound dog. However that being said, she still uses it.
By CC
Response from MrFluffyFriend™· Aug 13, 2022
Thank you so much for taking the time to leave us this amazing review.
