Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Poor
11,886 reviews
MrFluffyFriend™Select a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at [email protected]. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
MrFluffyFriend™ (mrfluffyfriend.com) has 11,886 customer reviews on The Fair Hearing, with an average rating of 2.9 out of 5.
Showing 1,114 reviews with 4 stars · Clear filters
Thank you for the delivery of the dog bed - my 7 month pup loves the comfort .
By Sue O.
Response from MrFluffyFriend™· Sep 21, 2022
Hello Sue, it's our pleasure serving you! We only want what's best for your beloved pet.
Having read other reviews I decided to purchase the bed for my cocker spaniel. I couldn’t believe his reaction to it, within five minutes of putting it down for him he was curled up in it. He has made no attempt to chew it and try to destroy it as he has done with other beds. Success. The only reason I have given it 4 stars is due to the length of time it took for delivery. It obviously comes in from abroad due to the customs sticker on the package.
By Kathleen D.
Response from MrFluffyFriend™· Sep 20, 2022
Hello Kathleen, Thank you so much for your feedback. It means a lot to us here at MrFluffyFriend.
I really love this pet bed. It is soft and comfy and I can tell my dog feels relaxed and safe in it. I do wish it was a little thicker- I feel the pictures of the bed as advertised appeared fuller/thicker- but as I said I still love it and I am glad I bought it.
By Beth
Response from MrFluffyFriend™· Sep 20, 2022
Hello Beth, glad to know you love the pet bed. This means a lot to us here at MrFluffyFriend.
My cat LOVES the bed - sleeps in it all the time and that is what counts. The reason I gave 4/5 is that we waited at least 6 wks for the order to be filled.
By Marie M.
Response from MrFluffyFriend™· Sep 19, 2022
Hello Marie, we are glad to know your cat loves the bed. We apologize for the delay. We will take the necessary action to ensure this incident does not repeat itself.
Actually I’m glad I didn’t change the size of the bed I ordered. When it arrived it was a perfect size for Cooper.
By Angela H.
Response from MrFluffyFriend™· Sep 19, 2022
Hello Angela, that's amazing! Thank you so much!
My dog, Magnum loves her bed! She seems so relaxed when she is in it. The cooling pad came after all our hot weather so I really don’t know how that works. My problem with the company is how long it took to receive it. Over 1 month. Seems a bit excessive to me.
By Gail D.
Response from MrFluffyFriend™· Sep 18, 2022
Hello Gail, thank you for your feedback. We try to constantly improve our services with helpful feedback like yours.
I love the pillows I received. I have 3 dogs and they all loved the pillow?? The 3rd one was a bigger pillow and took longer to be sent????
By Pamela
Response from MrFluffyFriend™· Sep 18, 2022
Hello Pamela, Thank you very much for your feedback. We will take the necessary action to ensure this incident does not repeat itself.
Cosy and soft dog beds which are attractive to look at!
By 1956
Response from MrFluffyFriend™· Sep 16, 2022
Hello 1956, Your positive review just made our day. Thank you so very much!
