MovadoReviews of movado.com

I was given an expensive Movado watch as a gift in the fall of 2022. I wore it no more than three times and the clasp broke - I nearly lost it as it fell off my wrist - fortunately someone was kind enough to return it. This watch was expensive - the quality is horrible. I was told by Movado customer service there is only 30 days to return an item and to take it to a local service center or mail it to them for repair. No service center near me and it would cost me to send it to them. Save your money and find a better watch company!

I'm very disappointed with Movado. I changed the battery and lost one of the tiny screws in the back, they refused to sell me one. I can understand not selling a movement, or internal part, etc. but a screw in the back?? They want me to mail the watch to them, they will sell me the screw for $4.00 plus labor, plus shipping it back, plus tax, for a total of around $50.00 to replace 1 small screw for outside the watch. I would never buy from such a company again, or one of their other brands like Movado, EBEL, Concord, Olivia Burton, MVMT, Coach Watches, HUGO BOSS Watches, Lacoste Watches, Tommy Hilfiger Watches and Scuderia Ferrari Watches. neither should you!!! That's my opinion.

After less than a year, the whole internal mechanism needed replacing. Not what you expect after spending £500. I took the back of the watch off to see whether it needed a new battery. It did but because I opened my own watch the warranty was void. I therefore had to spend nearly £200 to have the mechanism replaced. I wouldn’t buy another or recommend Mavado.