Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
119 reviews
MountProxiesSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Best 4G and 5G Mobile Proxies in US! We build our proxies on mobile devices that are dedicated to one subscriber during the whole month. You can easily buy a monthly subscription with manual rotation via API or set intervals. To make it even better, we also accept Crypto and have a 24/7 customer support team available via chat.
MountProxies (mountproxies.com) has 119 customer reviews on The Fair Hearing, with an average rating of 4.1 out of 5.
Showing 25 reviews with 1 star · Clear filters
poor quality bad service
By addison M.
Response from MountProxies· Dec 6, 2022
Hi, we are sorry to know you experience with our proxies has not been the most pleasant. Please contact us at [email protected] with the details of the inconvenience and we guarantee we will provide you with a compensation and solution for any issue you encountered with our services.
Fraud! I have never heard of Mountproxies and they somehow fraudulently stole $40, 5 times from my debit card. All unauthorized transactions!!!! I want my $200 back immediately! I have reported this and will do everything to put this out in the public!!
By Amy
Response from MountProxies· Nov 9, 2022
Hello, here at MountProxies we take unauthorized transactions seriously. If your card information has been compromised we recommend to contact your bank and from there, we can gladly cooperate with the dispute process. Please notice that we have no control on third party individuals using your payment information on our website.
Funny I had never heard of mountproxy until i woke up to a fraud alert from my bank for a $40 charge. From the looks of it I'm not the only one. Mountproxy what's up with so many people having fraud issues with your company? I've never had an issue with fraud until now??
By Katelyn H.
Response from MountProxies· Nov 9, 2022
Hello, here at MountProxies we take unauthorized transactions seriously. If your card information has been compromised we recommend to contact your bank and from there, we can gladly cooperate with the dispute process. Please notice that we have no control on third party individuals using your payment information on our website.
What even is this? I was charged on my account and never heard of this company!!!! How are they getting our information?! FRAUD!!!
By Meghan H.
Response from MountProxies· Nov 9, 2022
Hello, here at MountProxies we take unauthorized transactions seriously. If your card information has been compromised we recommend to contact your bank and from there, we can gladly cooperate with the dispute process. Please notice that we have no control on third party individuals using your payment information on our website.
We too were a victim of a fraudulent charge of $139.99 on our debit card. The bank froze the card and hopefully we'll get the money returned but we never used this service so not sure how this happened.
By Mark P.
Response from MountProxies· Oct 10, 2022
Hello Mark. We are sorry to know you had a fraudulent charge on your debit card. Please notice that we gladly cooperate with financial institutions in any dispute scenario if your payment information was used by someone else.
This is a fraudulent site. Please read the reviews--they were almost solely written on the same day and worded similarly. In some cases, the wording is just slightly changed. I found an authorized debit charge on my account from this site and investigated. I have reported the site to my bank and the governmental fraud department. Stay away from this site.
By Krista R.
Response from MountProxies· Aug 8, 2022
Hi Krista, any unauthorized transaction made on your card can be reported to our staff via email so we can collaborate with your bank on a dispute process. Regarding the reviews left on our site, we are working tirelessly to only have genuine reviews for our users and we have leveraged the issue to the TrustPilot team. Feel free to contact us at [email protected]
Stop scam. Customer can not change or cancel server. Bad service.
By Monica B.
Response from MountProxies· Apr 11, 2022
Hi, we are not able to find your subscription. All details regarding service can be found in our Terms of service agreement. If you can please provide a valid user account, we can absolutely take a look into any dissatisfaction you have with our proxies.
He tenido un par de problemas con esta gente. El primero ha sido que el proxy no es de la calidad que ofrecen, cualquier web con una seguridad media detecta que estás entrando bajo proxy, porque la configuración que tienen en cuanto a MTU es incorrecta, además usan servidores FREEBSD y Linux, por lo tanto los usuarios de Windows que son la gran mayoría tienen un choque de SO Fingersprint. Segundo, pedí reembolso antes de las 24h como ponen de condición en sus ToS, tardaron 6 días en darme el reembolso, y eso que escribía todos los días preguntando por MI DINERO, obviamente me cortaron el uso del proxy mientras esperaba. Al final, me han reembolsado 1.2185 LTC siendo que yo pagué 1.30265668 LTC, que a la fecha del 28 de julio eran $140, ellos hoy me han devuelto poco más de $131. Así que no los recomiendo nada.
By Oswaldo G.
Response from MountProxies· Feb 17, 2022
Oswaldo, nuestra gerente de atención al cliente le estará contactando en brevedad al respecto de su retroalimentación. Los servidores están construídos 100% de dispositivos móviles y si ha corroborado las acusaciones que hace de que el servidor es FREEBSD y Linux a través de rastreadores de IP, esas librerías de IP no están 100% actualizados. En cuenta al reembolso si pagó a través de crypto modeda tenga encuenta el cambio oficial y las fluctuaciones de la moneda ya que el reembolso si fue por la cantidad que usted nos envió.
