Morris 4x4 CenterReviews of morris4x4center.com

Long story short, I ordered a full set of fender flares from Morris 4x4 over a month ago and have only received 1 of 3 boxes that were supposed to arrive together. The same tracking number was given to all 3 boxes so now I can’t track where the remaining order is and for the past two weeks have been playing phone tag with customer service trying to resolve this issue.

I would advise anyone to not order a damn thing from these people, I ordered parts back in mid March, paid for 2 day shipping and still haven’t received my order!! Their customer service is terrible!!

Worst place ever ordered a lift kit and shocks in december they revised a shipping date for april 2 then i found they canceled part pf this order on march 1st now i been sittin here waiting for a month for parts they canceled that they never told me about they also dissconnected me on purpose I believe three times and i'm still trying to get my money what a joke so i canceled the whole order to get a refund and the forgot to cancel the shocks on that order when i get bad business i want everything canceled i was very specific to my needs !

Be very careful when dealing with this company. Read the reviews here on TrustPilot, on Google, Yelp, and Better Business Bureau. I made the mistake of not researching this company before placing my order, and I've been beating myself up over it. I purchased a bike rack that was listed in stock and ready to ship. When I received the confirmation, they listed the ship date as 3 months from the day I ordered it. I immediately requested to cancel the order and receive a refund. That request was ignored--instead I received an email saying they'll contact the manufacturer. This was last week. I have received neither my refund nor any word on the bike rack I ordered. It's been 10 days since I requested my refund. Whether it's an honest human error or they are purposefully deceiving customers about their stock, that doesn't matter. What matters is, when the customer requests a refund for an item that they can't fulfill for whatever reason, a normal business refunds that customer immediately. Morris 4x4 Center does not do that. Read the reviews. They have a long history of this practice, going way back before COVID. Regardless, COVID wouldn't even be a valid excuse to deny a legit request for a refund. In the meantime, I'm glad I made my purchase through PayPal. I'll eventually receive my money back through the claim I made against Morris, but giving them my business has been an unnecessary waste of time. I had to postpone a bike trip I planned, knowing that if I purchased the rack from any other normal company, I would've had it last week. Never again.

Terrible customer service. If they say they have it in stock, what they really mean is it's on back order... plus a week for a refund and 35 minute hold times in 2021 are you kidding me?

I would give negative stars if it was an option. I ordered a brake line kit and one was too short 2 were too long and 1 was bent the wrong direction. I received nothing except "sorry for your troubles with your order."I also ordered a body mounting kit at the same time back in December and the delivery date has now officially been pushed back a 3rd time till late may. I told them to cancel my order and refund my money and they told me that they had to get authorization from the manufacturer before they could refund my money. I didn't pay the manufacturer I paid them so why should I wait. And at this point I still don't know if I'm getting a refund. They never had this part in stock and still don't but if you get on their website it still says the part will ship in a couple of days. customer service was a joke and just kept telling me the same lame excuses over and over again. I will never order from them again and I will advise nobody ever order from this joke of a company.

Typing error in an order, I tried to have it corrected ... despite multiple emails I received no help. Thanks for nothing.

Bought a roof liner for my JK. Waited 3 months to only have my order cancelled with not so much as an explanation.