MoonycozyReviews of moonycozy.com

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1.9/ 5

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191 reviews

Moonycozy1.9Bad

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Honesty, pricing, process and quality scores appear once 5 customers have rated them.

About Moonycozy

Moonycozy is listed under Home Goods Stores.

Moonycozy (moonycozy.com) has 191 customer reviews on The Fair Hearing, with an average rating of 1.9 out of 5.

Also known as: moonycozy.com
Website: moonycozy.com
Category: Home Goods Stores
Listed on The Fair Hearing: 2026

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Moonycozy reviews

Showing 134 reviews with 1 star · Clear filters

Jun 13, 2026
The product I ordered (quick effect…
The product I ordered (quick effect coating agent) does absolutely nothing to my paint . I applied as stated in the instructions and waited to wipe off & it did not bring back the shine . Also I bought their special buy 3 get 2 free , the bottles were not as advertised. I received 5 bottles that are 120ml the bottles in the add were much larger. Well I received a response from the seller to which I replied to their email. Now I wait !
By JEFF J.
Response from Moonycozy· Jun 15, 2026
Dear customer, We’re sorry for the inconvenience caused. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution. Customer Service Team
Jun 12, 2026
DO NOT BUY ANYTHING from them
I believe everything they sell is NOT GENUINE but FAKE. Nearly all positive reviews of Moonycozy are about returning goods and been refunded. And not everyone gets refunded, looking at the negative reviews. I received products 2 weeks later, the organic golden castor oil was but a “perfumed” diluted seed oil or serum and nothing close to the thick castor oil that I know. The rose quartz roll applicator was but a cheap plastic ball roll. I have zero confidence to apply this stuff onto my skin. Very disappointed to have spent £39.67 on something that wasn’t genuine and I can’t use it. Waiting to hear from them and for my refund.
By K M.
Response from Moonycozy· Jun 15, 2026
Dear customer, We’re sorry for the inconvenience caused. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution. Customer Service Team
Jun 10, 2026
Organic Golden castor oil with rose…
Organic Golden castor oil with rose quartz roller is not castor oil has plastic rollers and yellow dye. Not as described or expected. BEWARE Scam Awaiting response from customer service email.
By Alyson D.
Response from Moonycozy· Jun 11, 2026
Dear customer, We’re sorry that the product didn’t meet your expectations. Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention. Customer Service Team
Jun 7, 2026
Avoid this company.
Very poor quality products. Nothing like what was advertised. No response when I requested a refund. Avoid this company.
By Bella
Response from Moonycozy· Jun 11, 2026
Dear customer, We’re sorry for the inconvenience caused. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution. Customer Service Team
Jun 4, 2026
Customer returns service is non existent - so far …
Product delivered was not as advertised and of low quality. Three messages to customer services to confirm return address and query the process have been ignored. I should have read the reviews and been better informed about this company's reputation. I will continue my return but it's been an expensive and frustrating experience which I do not recommend anyone else to repeat.
By NEIL J.
Response from Moonycozy· Jun 11, 2026
Dear customer, We’re sorry for the inconvenience caused. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution. Customer Service Team
Jun 3, 2026
Never received purchase and no response from seller.
Company uses 17 track who reported my purchase was delivered on 5/29/26, it was not. 17 Track has history of providing false information. My original purchase date 5/2/26, order # 3336388 for a 3 piece magnetizer/demagnetizer tool set. I sent several emails to moonycozy that were ignored concerning my missing items. It appears this company can't be trusted. Company provided a refund, all is well.
By Miller G.
Response from Moonycozy· Jun 11, 2026
Dear customer, We’re sorry for the inconvenience you experienced with your order and the lack of timely support. Our team has reviewed your case and will be reaching out to you directly to resolve this matter as quickly as possible. Thank you for your patience. Customer Service Team
May 21, 2026
Very disappointing
Very disappointing. I order the organic castor oil roller with rose quartz. First there is noc rose quartz roller on it. Just plastic. The roller from the first bottle was loose and fell off...castor oil all over the bathroom. SCAM!!!
By Eva D.
Response from Moonycozy· May 22, 2026
Dear customer, We’re sorry that the product didn’t meet your expectations. Our team has reached out to you to better understand the issue and will verify the details to ensure you receive the correct product or an appropriate refund. We appreciate you bringing this to our attention. Customer Service Team
May 19, 2026
Big scam
Big scam, don’t buy anything from them you never can get your things , I ordered 6 weeks ago next day they sent me a tracking number which still can’t find anywhere, stay away from this mongers
By Garry V.
Response from Moonycozy· May 21, 2026
Dear customer, We’re sorry for the inconvenience caused. We’re unable to locate your order based on the review alone. Please contact us at [email protected] with your order number, name, and email address so we can assist you in checking the delivery status and provide a solution. Customer Service Team

MoonycozyReviews of moonycozy.com

Rating distribution

What customers rate

About Moonycozy

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MoonycozyReviews of moonycozy.com

Rating distribution

What customers rate

Moonycozy reviews

The product I ordered (quick effect…

DO NOT BUY ANYTHING from them

Organic Golden castor oil with rose…

Avoid this company.

Customer returns service is non existent - so far …

Never received purchase and no response from seller.

Very disappointing

Big scam

About Moonycozy

More in Home Goods Stores

Pretty Perfect Studio

Dillon Skye & Co.

Zero Waste Outlet

NeonSigns.com

Moonycozy reviews

The product I ordered (quick effect…

DO NOT BUY ANYTHING from them

Organic Golden castor oil with rose…

Avoid this company.

Customer returns service is non existent - so far …

Never received purchase and no response from seller.

Very disappointing

Big scam