Wonderful
Wow, fast delivery, wonderful product that solved my unique need. What more could you ask for. Thank you
By brent S.
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
375 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. We provide sales and services in 2-channel audio, home theater, and pro audio. We specialize in headphone audio systems and carry pro...
Moon-Audio (moon-audio.com) has 375 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 334 reviews with 5 stars · Clear filters
Wow, fast delivery, wonderful product that solved my unique need. What more could you ask for. Thank you
By brent S.
Jose was terrific to work with. He was knowledgeable concerning the product and answered all of my questions promptly. I couldn’t have asked nor received any better service. He has created through his actions a new customer who will be retuning in the near future.
By Warren J.
Our order was delivered rapidly and was received in good condition. We appreciate the attention to detail. Thank you for your great service.
By Shelley W.
With Moon Audio (MA), you place an order, they reach out to you to confirm receipt and provide all the details so you can see everything is ok. MA then follows up letting you know that your order was shipped, is on its way and when it is expected to arrive. There is no guessing and no uncertainty. You feel confident that your order is safe and secure.
By Michael T.
Great product, fast shipping
By Carl S.
The team at Moon Audio understands customer service. I was able to upgrade my turntable after three weeks, and Moon Audio made the process hassle-free.
By Anthony M.
So very happy Moon Audio had what I needed (Maxwell Audeze Headphones for Xbox). Not only that, it arrived one day before the expected delivery date. Product came packed neatly and without damage! Highly recommend this store!
By Angela C.
quick and fast delivery, no harassments, no delays. It is what a person looks forward to when ordering products.
By Jeffrey A M.