Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
375 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. We provide sales and services in 2-channel audio, home theater, and pro audio. We specialize in headphone audio systems and carry pro...
Moon-Audio (moon-audio.com) has 375 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 334 reviews with 5 stars · Clear filters
Promptly responded to my inquiry with detailed info and advice. Merchandise arrived safely packed.
By JT
Response from Moon-Audio· Jun 4, 2026
Thanks so much for the review, JT. We truly appreciate your kind words and thoughtful feedback.
Absolutely the best 300b s I have heard in my system. The music comes through with all its dynamics
By harry
Response from Moon-Audio· Jun 4, 2026
Thanks so much for the review, Harry. We truly appreciate your kind words and thoughtful feedback.
Moon was great! Happy with my interconnects and new tubes
By SAMUEL T.
Response from Moon-Audio· Jun 4, 2026
Thanks so much for the review, Samuel. We truly appreciate your kind words and thoughtful feedback.
super fast shipping on my Hifiman he1000’s. Also like the shipment protection even though it’s a paid service. The peace of mind is very nice to have. Couldn’t recommend them more. I will also note that I had a product question on something I never purchased from them and the wrote me back instantly. Excellent customer service.
By Gregg M.
Response from Moon-Audio· Jun 4, 2026
Thanks so much for the review, Gregg. We truly appreciate your kind words and thoughtful feedback.
I was able to return cables for an upgrade. Every one was very helpful and responsive both on the phone and by email. You sent both items out very quick.
By Greg
Response from Moon-Audio· Jun 4, 2026
Thanks so much for the review, Greg. We truly appreciate your kind words and thoughtful feedback.
Great conversation and info from two people
By Eric
Response from Moon-Audio· Jun 4, 2026
Thanks so much for the review, Eric. We truly appreciate your kind words and thoughtful feedback.
Great customer service! Fast shipping!
By AYNY
Response from Moon-Audio· Jun 4, 2026
Thanks so much for the review, Eddie. We truly appreciate your kind words and thoughtful feedback.
Prompt delivery, painless checkout process. The E3 is an amazing pair of headphones.
By Michael W.
