I think I met the whole crew at AXPONA…
I think I met the whole crew at AXPONA where they were a GREAT help choosing headphones and cables. Post-show service was above and beyond and then some. Now my first stop when shopping.
By FredA
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
375 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Moon Audio specializes in custom home audio solutions, from custom handmade cables to headphone modification services. We provide sales and services in 2-channel audio, home theater, and pro audio. We specialize in headphone audio systems and carry pro...
Moon-Audio (moon-audio.com) has 375 customer reviews on The Fair Hearing, with an average rating of 4.7 out of 5.
Showing 334 reviews with 5 stars · Clear filters
I think I met the whole crew at AXPONA where they were a GREAT help choosing headphones and cables. Post-show service was above and beyond and then some. Now my first stop when shopping.
By FredA
Great customer service, communication and fast shipping. They carry high quality products and provide accurate information. Highly recommended!
By Lalit K.
I wanted ANC headphone. I called for advice. Jose was great informative and gave balanced advice. A few days later I purchased the headphones. Very happy with purchase. I always recommend moon audio
By Robert B.
Nice packaging. Quick delivery.
By customer
Easy communication. And always best quality
By Peter G.
Great products and service…
By Nytro M.
As always Moon has been a very positive experience for me. The Black Dragon Cable I purchased is top notch well made. I'm using it from a transport to a master clock. Heard a improvement right away bettering the asian cable it replaced.
By Joe L.
Response from Moon-Audio· Jun 4, 2026
Thanks so much for the review, Joe. We truly appreciate your kind words and thoughtful feedback.
Really great buying experience! The vacuum tubes I received were exactly as described, packaged well, and shipped fast.
By Nicholas B.
Response from Moon-Audio· Jun 4, 2026
Thanks so much for the review, Nicholas. We truly appreciate your kind words and thoughtful feedback.