Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
773 reviews
MoodSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
We believe that everyone’s got different moods, and improving yours should be easy. That’s why we created Mood, an online source for 100% federally legal cannabis from America’s favorite farms, that helps you quickly and easily get to your best mood.
Mood (mood.com) has 773 customer reviews on The Fair Hearing, with an average rating of 4.6 out of 5.
Showing 645 reviews with 5 stars · Clear filters
I believe this company provides timely deliveries and nice products. Thanks, SW
By Vernon W.
Response from Mood· Sep 9, 2025
Hello Vernon, We’re glad to hear you’ve had timely deliveries and that you’re enjoying our products. We truly appreciate your support! - Mood Cannabis Concierge Team
Your product is above and beyond the top when handling my issues of pain and nausea. I’m glad I found you
By Malak F.
Response from Mood· Sep 9, 2025
Hello Malak, Thank you for sharing your experience. We’re thrilled to hear our products have been able to help. We’re glad you found us and truly appreciate your support! - Mood Cannabis Concierge Team
I have been very happy with almost all the selections I have purchased from Mood. I am still amazed that they can structure the type of experience you will have. That helps a lot with choices.
By stillearn_n
Response from Mood· Sep 9, 2025
Hi there, Thank you for your thoughtful feedback! We’re thrilled to hear that you’ve been happy with your selections and that our product guidance has helped make your choices easier. We truly appreciate your support. - Mood Cannabis Concierge Team
Mood has been my go to for THC products for like a year now, and I have nothing but glowing comments! I've only had 1 bad experience but it was rectified within 3 days! Can't recommend this company enough for people who like to relax, or like me, need help shutting your mind up for awhile!
By Jess
Response from Mood· Sep 9, 2025
Hello Jess, Thank you so much for sharing your experience! We’re thrilled to hear that Mood has been your go to and that we were able to quickly resolve the issue you experienced. We truly appreciate your support and recommendation, it means a lot to us! - Mood Cannabis Concierge Team
I love this company. Every product I’ve ordered has been better than advertised. I always have had great customer service, quick shipping and quality product. I thoroughly enjoy doing business with Mood!
By Mark
Response from Mood· Sep 9, 2025
Hey Mark, Thank you so much for your wonderful feedback. We’re thrilled to hear that you’ve consistently enjoyed our products, customer service, and fast shipping. It means a lot to us to have your support, and we’re so glad you enjoy being part of the Mood community! - Mood Cannabis Concierge Team
Excellent product, first time using gunnies..woooo..seriously strong!!! Great people to deal with!!!
By Michael
Response from Mood· Sep 9, 2025
Hello Michael, Thank you for sharing your experience. We’re thrilled to hear you enjoyed your first gummies and that they packed a punch. We’re also glad you had a positive experience with our team, your support means a lot! - Mood Cannabis Concierge Team
This is a great company, with a great product and wonderful customer service. I’ve been a regular customer of theirs for about a year now, and their products are consistently good, and effective. They have something for everyone. As mentioned, their customer service is very good. I’ve had just a small number of issues with my orders, and each time I’ve reached out, I felt like I was talking with a person, not a company or department. I’ve even had personalized follow-up emails after my issue was resolved just to say thank you. If I had one criticism, it’s the lack of shipping options. There’s only one type of shipping, and there is no option to have anything expedited. But seriously, if you’re not sure, or not know where to start, there are wonderful people at Mood that can help. I’ll be a customer for the foreseeable future.
By Beckster
Response from Mood· Sep 9, 2025
Hi there, Thank you so much for taking the time to share such detailed feedback! We’re thrilled to hear that you’ve had consistently positive experiences with our products and customer service. It means a lot to us that you feel supported personally when reaching out, and we truly appreciate your loyalty over the past year. We also appreciate your feedback regarding shipping options and will keep it in mind as we continue to improve our service. It’s wonderful to know that our team has been able to help guide you when trying new products. We look forward to continuing to provide great experiences for you for years to come! - Mood Cannabis Concierge Team
Fast delivery and the product relaxes me with no leg pain and nerves awesome product.
By Jeff
Response from Mood· Sep 9, 2025
Hey Jeff, We’re glad to hear our product is helping you relax and ease your discomfort. We truly appreciate your support and are happy to have you as part of the Mood community! - Mood Cannabis Concierge Team
