Great Service
Great Service
By Karin
Monday, November 9, 2026 · Customer reviews of US businesses
The Fair Hearing score
Average
756 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Language Learning App
Mondly (mondly.com) has 756 customer reviews on The Fair Hearing, with an average rating of 3.4 out of 5.
Showing 343 reviews with 5 stars · Clear filters
Great Service
By Karin
The app is great both on the adult and kids platform. I have been learning Croatian and my son who was born in Croatia has been learning Spanish via the kids platform. The illustrations, the lessons and the amount of content has made using this app useful and enjoyable. The best part of Mondly is not the app however, it is the customer service. Efrain from the Mondly customer service center was helpful, patient and through in his assistance with my account. I hope more people use Mondly and expand their worldview.
By Hungry B.
Рекомендую. Использую более года. Очень быстрая техническая поддержка при необходимости.
By Andrey G.
Great customer service, that's what I can say. My premium subscription was cancelled accidentally, but it was only one e-mail away before the problem was solved.
By Muhinda I.
Response from Mondly· May 20, 2024
Hi Muhinda, thank you for your kind words! We're thrilled to hear that our customer service team could resolve your issue quickly. Your satisfaction is our top priority, and we appreciate your support. If you have any other questions or need further assistance, please don't hesitate to reach out. Enjoy your premium subscription! Andrea, Customer Care
Superb customer service and great learning tool. I was taking online classes with an individual and then switched to Mondly and have learned so much more!
By Shawna E.
Friendly support
By Eugene Y.
Great technical helpdesk from Efrain! Fast and really good, thank you! Corinna
By C KW G.
Many thanks Ioana for your patience, the very competent support, the very friendly contact and the fast reaction
By Agnes