Tuesday, November 10, 2026 · Customer reviews of US businesses
The Fair Hearing score
Great
375 reviews
momence.comSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
Momence is a platform for studios, gyms, spas, and dance schools. Put your backend admin on autopilot and get back to doing what you love most. Momence was built to help you create bespoke experiences for every single one of your customers. We help automate your manual tasks, from taking bookings, to closing new leads, to converting intros into members, to nurturing members who are at risk of cancelling. Momence is versatile yet unique to your type of business: one software that consolidates multiple softwares into an easy-to-use platform.
momence.com (momence.com) has 375 customer reviews on The Fair Hearing, with an average rating of 4.0 out of 5.
Showing 268 reviews with 5 stars · Clear filters
Mike was so helpful when it came to problem-solving payments with memberships for appointments. Very impressed. I actually am looking forward to finding more problems so he can help me again! (jk... but really!)
By Emilee R.
Response from momence.com· Feb 12, 2026
Hi Emilee , Thank you for your amazing feedback , we will continue to work hard and provide that same experience if you need our assistance again!
Great customer service, very knowledgable staff.
By Viktoria G.
Response from momence.com· Feb 3, 2026
Thanks so much for the kind words, Viktoria! We’re really glad you had a great experience with our team. I’ll be sure to pass this along to them — they’ll really appreciate it 😊
Fast response, helpful and clear explanation. Excellent customer service
By Customer S.
Response from momence.com· Feb 3, 2026
Thanks for sharing this! We’re happy to hear the response was quick and the explanation clear. Providing excellent customer service is always our goal, so this means a lot 🙌
easy to contact and helpful with answering questions
By sarah G.
Response from momence.com· Jan 30, 2026
Thanks so much, Sarah! We're glad our team could be there for your questions and make things simple along the way.
Adequate and timely response that fully resolved my request. Polite and kind human interaction over email. Thank you!
By Lyubo
Response from momence.com· Jan 30, 2026
Thank you! We're happy to hear everything was resolved smoothly and that your experience with our support team was a positive one.
Very helpful and patient fixing any issues
By Anita P.
Response from momence.com· Jan 30, 2026
Thank you, Anita! We're so glad our team could help and we appreciate your kind words. We are here whenever you need us.
The service from Raz and Fin has been amazing, they responded to my query really quickly. Also helped and advised on next steps I needed to take with regards to my query. Would highly recommend 😃
By Meena
Response from momence.com· Jan 22, 2026
Thank you so much, Meena! We’re really glad to hear Raz and Fin were able to jump in quickly and guide you through the next steps — we’ll be sure to pass along the kind words. Thanks for the recommendation, and we’re always here if you need anything 😃
As a studio and gym owner, I've worked with many software companies. Momence never fail to support you. To be fair, the product is good enough that it doesn't require much support, but if you need it, it's there immediately. They come highly recommended.
By david P.
Response from momence.com· Jan 22, 2026
Thanks for the great feedback, David! It means a lot coming from a studio and gym owner with experience across different platforms. We’re happy to hear Momence is working smoothly for you and that our support team is there when you need it. We truly appreciate the recommendation.
