Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Bad
154 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
moduleexperts.com is listed under Vehicle Repair & Fuel.
moduleexperts.com (moduleexperts.com) has 154 customer reviews on The Fair Hearing, with an average rating of 1.2 out of 5.
Showing 147 reviews with 1 star · Clear filters
I wish I had read these reviews before sending my ECM in for repair! As many others have noted, this place is a rip off! I’ll be contacting my CC company in order to dispute their “non refundable” diagnostics! Do NOT use this company unless you relish frustration and being taken advantage of!!
By Blake R.
Sent in an ECU for repair. They said they can't fix it due to lack of available parts, but they will still charge me $130 for their testing portion. So I paid $130 to find out this shop can't fix my problem????
By Jay C.
They will lie to you, lose your paperwork, and their custom service is rude. Avoid at all costs
By Techla F.
worst customer service. very, very rude. Called a few times because most of the time they would either hang up right away or not answer my question. Their website says they offer TCM repair and during my first time calling they gave me quote of $1200. but when i called back a couple of days later to ask about the shipping process, they were very rude about it and said "we do not do that. do not call here again" and hung up!
By Tiffany M.
This place is a scam.. my guess is they run this scam from a basement somewhere in Florida ..I will report them to FBI fraud division and so should everyone else don’t let them get away with stealing your money
By Redskinno
Very rude customer service to start from Chris. Apparently their catalog on the website is outdated because they didn't have ANYTHING in stock LMAO
By Howard H.
pure garbage company. will hang up on you. worst customer service i have ever expeirenced. will start off telling you a low price then you send it in and of course its bad so now its $1000. get it back works for 20 miles. quits and wouildnt you know it warranty isnt valid because i didnt jump through the 100 hoops they have set up so they never warranty anything. stay away or this will be your expeirence to
By justin M.
I want to start by saying I've been in business for over 20 yrs and I've never treated anyone like I was treated. 1st call about my inquiry on an ECM I got hung up on. 2nd call yes I called back they actually cussed me out on the the phone the exact words were I'm not fixing that piece of s**t then again hung the phone up. What the hell. I'm not going to drop this especially now seeing all of the negative reviews and I also filed a BBB complaint. I promise I won't drop this. If business owners want to keep business in America then start acting and treating people like you care without people you have no business.
By Kim S.
