My order never came in
My order never came in. Wasted 40 bucks on contacts
By Chloe B.
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The objective of Moco Queen is to enchant people's eyes with the magic of colored contacts. We are dedicated to going above and beyond the expectations of cosplayers and makeup artists by helping them bring their characters to life and accentuate their most captivating features.#coloredcontacts #Halloween Cosplay #Anime Costume #Movie #ColoredLenses
MocoQueen (mocoqueen.com) has 2,214 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 168 reviews with 1 star · Clear filters
My order never came in. Wasted 40 bucks on contacts
By Chloe B.
Can’t see clearly out of contacts.
By Steven B Washington J.
My order was not received. I would like a refund, thank you
By Heather S.
Paid additional money for shipping and item was not delivered on time solution was to provide a $10 coupon
By Sin
As someone who wanted nice looking contacts for a friend's birthday , I wish I considered the reviews of this establishment. For starters, I will not be able to see a bit of the $30 I once had as I got half of a working product. One of the contacts I had were essentially glued together. I'm afraid I will damage the thing before I even use it. I also can't return the item because I have already opened it. It's ridiculous that I can't get a refund on this, but oh well.
By IFK_Randy
I have sent several messages in reference to getting a refund for the contact lenses that are purchased. I even sent images of the packaging to show that the item was not open. I have patiently been waiting. It’s been since July 20th is the last message that I sent and I still haven’t gotten a response.
By Varonica S.
Didn't get anything
By Eva Laetitia S.
Like glass in my eyeballs, Honeycolor and Pinkyparadise are sooooooo much softer
By Kristen B.