Great customer service!
There was an issue with the shipping company timing, and customer service for MocoQueen (Wendy) was very prompt, kind, and considerate about the problem!
By Gee C.
Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The objective of Moco Queen is to enchant people's eyes with the magic of colored contacts. We are dedicated to going above and beyond the expectations of cosplayers and makeup artists by helping them bring their characters to life and accentuate their most captivating features.#coloredcontacts #Halloween Cosplay #Anime Costume #Movie #ColoredLenses
MocoQueen (mocoqueen.com) has 2,214 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 1,814 reviews with 5 stars · Clear filters
There was an issue with the shipping company timing, and customer service for MocoQueen (Wendy) was very prompt, kind, and considerate about the problem!
By Gee C.
Fast delivery and updated every step of the way.
By Eri
Prior to May I had never ordered contacts from MocoQueen before but was in a bind because a different contact seller canceled my order and I needed some last minute contacts with fast shipping. I have to say out of all my experiences with ordering color contacts MocoQueen has by far been the best! Shipping only took a day or two and every single pair I ordered not only arrived in perfect condition but were so comfortable I forgot I was wearing contacts! Usually it feels like there’s at least something in my eye but these contacts were great and felt like nothing. Will definitely be ordering for future cons and cosplays!
By Molly F.
Great contacts like always
By Kyrie S.
Great product. Fast delivery. Pretty packaging too! Overall a really good experience
By K. L.
The key thing about any company is how they treat their customers after they purchase a product. Mocoqueen obviously knows a thing or two about customer service and loyalty. Keep up the excellent service Mocoqueen, you’re setting a great example to everyone in the retail world with excellent products and stellar customer service
By Danny H.
Qualify good price and fast shipping
By Ali
Everything shipped really quickly, and the packaging was super cute!! This was my first time using colored contacts, and they worked beautifully!! Will definitely be commending to my friends!!
By Evelyn W.