Ridiculous return policy and shipping…
Ridiculous return policy and shipping costs.
By LN
Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
2,214 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
The objective of Moco Queen is to enchant people's eyes with the magic of colored contacts. We are dedicated to going above and beyond the expectations of cosplayers and makeup artists by helping them bring their characters to life and accentuate their most captivating features.#coloredcontacts #Halloween Cosplay #Anime Costume #Movie #ColoredLenses
MocoQueen (mocoqueen.com) has 2,214 customer reviews on The Fair Hearing, with an average rating of 4.5 out of 5.
Showing 168 reviews with 1 star · Clear filters
Ridiculous return policy and shipping costs.
By LN
My order arrived 3 days late of the day I was supposed to receive it paying $8 for USPS priority shipping, and I couldn't use it for my event which was the only reason I purchased these contact lenses. I haven't taken the product out of the bag.
By Rafael M.
They fit very poorly
By Steven A.
One of the contacts have rough and uneven edges. Neither one of the two contacts stay centered. They slide to the outside of my eyes making it virtually impossible to see. Even when I center them over my iris I still can't see out of them. I've worn sclera contacts before so I'm familiar with them. I would like a replacement pair and/or my money back. Highly dissatisfied
By Jonathan M.
I didnt get my product.
By Amelia U.
I never received my contacts that were a part of my birthday outfit
By Idael R.
The solution the contacts came in burned my eyes i had to go to the hosp I tal i use contacts frequently and have never had this happen also on of the contacts case was damaged and the contact had no solution in it so the ckntact was ruined the ck tacts tjemselves looked great lookin at v them.but the experience was horroble
By Matthew D.
Do not stick to my eyes no matter what I try. I cannot even use them. Waste of money.
By Natalie M.