Thank you for your service
Ordering the MobileHelp devise was easy and the agent pleasant.
By Joanne
Response from MobileHelp· Jul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Ordering the MobileHelp devise was easy and the agent pleasant.
By Joanne
Response from MobileHelp· Jul 17, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Customer service was outstanding
By customer
Response from MobileHelp· Jul 17, 2024
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I called for information because my elderly mom had a fall. Hopefully it was a one time thing, but it scared us. I spoke with a sales representative who was very nice. After I made it clear that I wanted mom in on this. He asked permission to call us the next day, which I appreciated. He called when he said he would, and we purchased the service.
By Patty T.
Response from MobileHelp· Jul 17, 2024
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Easy to set up. Clear instructions. Reasonable price.
By customer
Response from MobileHelp· Jul 17, 2024
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David was patient with this octogenarian, explaining everything in detail, and providing a follow-up phone number directly to him. Couldn't have asked for better.
By John L.
Response from MobileHelp· Jul 17, 2024
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michael covered all bases with complete professionlism and kindness. good to have him a part of your company
By Jane W.
Response from MobileHelp· Jul 17, 2024
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MY DAUGHTER DID ALL THE LEG WORK & MY OLD NEIGHBOR WITH IT EXPERIENCE HOOKED EVERYTHING UP LAST NIGHT / SO FAR VERY HAPPY WITH PRODUCT & EASE TO USE jhb
By JAY H. B.
Response from MobileHelp· Jul 16, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Customer service was excellent
By customer
Response from MobileHelp· Jul 16, 2024
Thank you for your review of our service! Your positive words mean a lot to us!