Great sales help.
Great sales help.
By Michael S.
Response from MobileHelp· Jul 26, 2024
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Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
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Great sales help.
By Michael S.
Response from MobileHelp· Jul 26, 2024
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The agent my wife worked with was extraordinary, well trained, polite and very product knowledgeable. Although we had to ultimately place the user of your device back in an assisted living facility and cancel your product, it was a very pleasurable experience from the purchase process to the return process. I would highly recommend your product, Samuel and Willie were the agents we dealt with.
By customer
Response from MobileHelp· Jul 26, 2024
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Scott, the representative was polite, honest, did an extensive assessment of what I needed, presented the different plans & also pointed out what is different, and better, than the other emergency notification systems...no contract was a big plus. Not having to buy the equipment was a huge plus....He was upbeat, answered all my questions & helped me pick a plan I could afford that would still address safety concerns.
By Purple P.
Response from MobileHelp· Jul 26, 2024
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Helpful descriptions of plans
By Becky
Response from MobileHelp· Jul 26, 2024
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Michael explained everything well. Repeated when needed without issue. Very polite
By Avichaia
Response from MobileHelp· Jul 26, 2024
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The patience of the sales associate.
By Rosemary N.
Response from MobileHelp· Jul 26, 2024
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Whenever I call, the responsiveness from people is great! Whether it's technical help, questions, or testing of the help buttons, there is positive support provided.
By customerRose
Response from MobileHelp· Jul 26, 2024
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Very professional
By Jessie L C.
Response from MobileHelp· Jul 26, 2024
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