Very personable
Very personable, not pushy, well-informed rep.
By customer
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Very personable, not pushy, well-informed rep.
By customer
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Informative and helpful.
By customer
Response from MobileHelp· Jul 31, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Very good and explained everything
By Mary A.
Response from MobileHelp· Jul 31, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
I keep having falls and broken bones. Not due to medical issues but from just being clumsy. Now I am comfortable knowing I can call for help in cases wherE I need help!
By anne marie B.
Response from MobileHelp· Jul 31, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Excellent customer service. No pressure and didn't try to push me into something I couldn't afford and didn't need. Signing up was smooth and communication was great.
By Angela
Response from MobileHelp· Jul 31, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Tony guided me through ordering the proper system to keep my mother-in-law safe. He was polite and helpful.
By Andrea B.
Response from MobileHelp· Jul 31, 2024
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Nathan and JB were very easy to talk to and answer all our questions. We feel like we have made a great choice for our mother in law.
By customer
Response from MobileHelp· Jul 31, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
Our experience today with Elan was exceptional. He explained everything to us and answered all our questions in a very professional caring manner. We would highly recommend your company to family and friends. Can't wait to receive the product and feel even safer at home. Thank you
By Cheryl W.
Response from MobileHelp· Jul 31, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!