The sales rep
The sales rep, Samantha(?), was knowledgeable, patient, and caring.
By customer
Response from MobileHelp· Oct 6, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The sales rep, Samantha(?), was knowledgeable, patient, and caring.
By customer
Response from MobileHelp· Oct 6, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
Everything was explained well, I felt confident when I hung up that my mom will be in good hands. Very friendly.
By customer
Response from MobileHelp· Oct 6, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say.
The rep was knowledgable, polite, and informative.
By customer
Response from MobileHelp· Oct 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very courteous and explained everything involv d.
By Nancycustomer
Response from MobileHelp· Oct 6, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very easy to deal with. Explained everything in a easy to understand matter
By customerRod D.
Response from MobileHelp· Oct 6, 2024
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The representative was very helpful, patient and kind with a sense of humor
By customer
Response from MobileHelp· Oct 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Friendly and informative
By customer
Response from MobileHelp· Oct 6, 2024
Thanks for the kind words and for being a valued part of the MobileHelp family.
I loved how StuartHershey explained everything to me so clear and concise and how patient he was with me.
By Sheila N.
Response from MobileHelp· Oct 6, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!