Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 358 reviews with 4 stars · Clear filters
Explained product well. Answered my questions and was straight forward. Told me what to expect.
By customer
Response from MobileHelp· Jul 12, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
need to put ems sign in the box
By customer
Response from MobileHelp· Jul 12, 2024
If you ever have any questions or concerns please reach out.
Very helpful and knowledgeable
By customer
Response from MobileHelp· Jul 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I received instructions on how to set up and use the system from customer service.
By Danny A.
Response from MobileHelp· Jul 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Don’t really need fall detection
By DONALD S.
Response from MobileHelp· Jul 8, 2024
If you ever need us, please don’t be afraid to reach out.
Representative dug deeper into pricing for my budget.
By customer
Response from MobileHelp· Jul 8, 2024
If you ever need us, please don’t be afraid to reach out.
My customer service agent Nathan was very helpful in explaining everything we would need to fit our health issues. I had many, may questions in trying to keep the monthly payment down to what was affordable for us. Very appreciative for his guidance in getting exactly what was needed for us.
By S N D.
Response from MobileHelp· Jul 8, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Went over equipment and pricing options in great detail. Very helpful and informative while getting me promotional price
By customer
Response from MobileHelp· Jul 1, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
