Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The customer service rep, Matthew, was extremely helpful and gave me all the information I needed to make this purchase. He was very courteous and patient.
By Andrea S.
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The personal customer service was excellent!
By Kenneth B.
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Scott was very nice and helpful when I called to complete my purchase after my initial conversation with Tom on 7/24/2024. He pulled up the info Tom had input and our conversation went rapidly and smoothly. Looking forward to the peace of mind having an alert available whenever needed. Thanks
By TexasGreatGrams
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Caden was very helpful and responsive. He answered all my questions thoroughly.
By customer
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great service
By customer
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Service was fantastic
By customer
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Quickness,professionalism and knowledge
By David The C.
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Representative was very patient and helpful
By customer
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
