Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The CSR that I spoke with was very thorough and pleasant to speak with. He took his time to explain everything to me and answered all my questions without hesitation. I will certainly recommend your services to others.
By Pamela D.
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Human being answers the phone. Easy to understand. No prompts and transfers.
By customer
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Noel was awesome!
By customer
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I was expertly explained the plan I chose. The representative was both considerate of my needs for information and was knowledgeable. She expressed genuine belief in the product she was offering and wanted to provide for my safety concerns.
By customer
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Edward was extremely professional and friendly. He took the time to answer all of my questions and made sure that I understood.
By Lyla M.
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Good customer service
By customerDana S.
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Good service and matthew was a very nice young man.
By customer marilyn L.
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Service agent was extremely helpful and made this easy.
By Thomas
Response from MobileHelp· Aug 6, 2024
Thank you! We appreciate that you took the time to let others know about MobileHelp.
