Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 358 reviews with 4 stars · Clear filters
Samantha at MobileHelp was very knowledgeable about the products and services they provide.
By Dnewsom
Response from MobileHelp· Jul 26, 2024
Thank you for your comments. If you ever need us, please don’t be afraid to reach out.
Your agents Markese and Tom were very patient, polite and professional. Provided all the assistance needed in processing my order.
By customer
Response from MobileHelp· Jul 26, 2024
Thank you for your comments. If you ever need us, please don’t be afraid to reach out.
Can wear watch in shower. I am realizing that I don’t use the equipment as much as I thought I would. Will have to assess whether or not I need it. I use my Apple watch
By Mary H.
Response from MobileHelp· Jul 26, 2024
Thank you for your comments. If you ever need us, please don’t be afraid to reach out.
new client, too soon to evaluate service. signup & setup very easy
By barbara H.
Response from MobileHelp· Jul 26, 2024
Thank you for your comments. If you ever need us, please don’t be afraid to reach out.
All went well. I’m getting used to it.
By Eileen D.
Response from MobileHelp· Jul 16, 2024
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The chat was readily available
By Terry T.
Response from MobileHelp· Jul 15, 2024
Thank you for your review of our service! Your positive words mean a lot to us!
The sales lady was thorough and patient
By Bob
Response from MobileHelp· Jul 15, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Patrick, the representative was friendly and knowlegable. He answered all of our questions and made us feel at ease. Only reason I did not give 5 stars is because it took a little too much time to get a call back when I initially contacted mobile help.
By LorV
Response from MobileHelp· Jul 12, 2024
Thank you for sharing your feedback! Others can benefit from what you have to say!
