Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Courteous, informative and helpful sales representative. Provided explanation of device choices and payment optiions.
By Sherry L B.
Response from MobileHelp· Aug 15, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The sales rep, Samuel, was great. He answered all my questions and set us up with the best plan for our needs.
By Nolan
Response from MobileHelp· Aug 15, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Tom White was very helpful and patient while I was doing my research and getting family members on board with adding this service for my Aunt.
By Denise H.
Response from MobileHelp· Aug 15, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
I talked with Stewart. He was extremely knowledgeable and listened intently to my concerns and needs. My unit is on the way and so is my peace of mind. Thank you Stewart!
By Toni V.
Response from MobileHelp· Aug 14, 2023
Thank you for taking the time to message us about your experience. We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
My customer service rep was absolutely a pleasure to talk to.
By Darla
Response from MobileHelp· Aug 14, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
The sales representative was the best of those I called about devices. She was friendly, helpful and patient when I asked questions. She knew the product and was willing to repeat information. MobileHelp had the best product and plan for me. Most importantly, all of the ratings I checked on the internet listed MobileHelp as #1.
By Joyce
Response from MobileHelp· Aug 14, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Steward was helpful and honest. Explained the whole system and how it functions.
By Clayton E. S.
Response from MobileHelp· Aug 14, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Very knowledgeable & courteous representative. Easy to place order. Fast delivery time.
By customer
Response from MobileHelp· Aug 14, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
