Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
I called twice and both representatives were awesome( Stewart and Richard) very informative and explained everything for 30 minutes. I would truly recommend this company for your loved ones!!!!!
By Judy T.
Response from MobileHelp· Aug 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The staff member I spoke with was very pleasant and thoughtful and help guide me to the right plan for my needs.
By Joseph
Response from MobileHelp· Aug 22, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Bill was very informative and very patient with my questions and my hearing problem.
By customerCarol Van H.
Response from MobileHelp· Aug 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
I am purchasing this service for my mother. The lady I spoke to @ MobileHelp was very knowledgible and very pleasant to speak with.
By Jim K.
Response from MobileHelp· Aug 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Stewart, my CSR did a terrific job explaining everything to me and answered all my question. He was very pleasant and did a great job walking me through the whole process.
By Mary Lou H.
Response from MobileHelp· Aug 21, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very helpful to get information from and then setup was quick and simple.
By customer
Response from MobileHelp· Aug 21, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Speaking with someone who knew exactly what I needed
By Irene P.
Response from MobileHelp· Aug 21, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Great help explaining the device and prog
By Howard
Response from MobileHelp· Aug 21, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
