Noel
Noel was extremely helpful and explained everything well
By Barbara B.
Response from MobileHelp· Aug 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Noel was extremely helpful and explained everything well
By Barbara B.
Response from MobileHelp· Aug 22, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Patrick was very helping in recommend what the best option would be for our father. He was great!
By customer
Response from MobileHelp· Aug 22, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Customer service representative was very knowledgeable.
By Denise
Response from MobileHelp· Aug 22, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Goor relationships with Dr and nurse
By customer
Response from MobileHelp· Aug 22, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Softer sell then I was braced for.
By Tony S.
Response from MobileHelp· Aug 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Received equipment quickly and the documentation/information was clear. Still too early to tell response issues since we haven’t needed to use it.
By William T.
Response from MobileHelp· Aug 22, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sales agent was personable and informative, and didn't try to up-sell. He understood my financial limitations, and offered me something I could afford. Nice guy and good product.
By Gilda
Response from MobileHelp· Aug 22, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Paula was very helpful and answered all questions I had
By customer
Response from MobileHelp· Aug 22, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.