Quick response and cancellation of a…
Quick response and cancellation of a false alarm alert
By Philip L.
Response from MobileHelp· Aug 25, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Quick response and cancellation of a false alarm alert
By Philip L.
Response from MobileHelp· Aug 25, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
friendly and informed customer service, ease of setting up, quick receipt of product.
By Priscilla G.
Response from MobileHelp· Aug 25, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Everything was explained so I could understand it. Very nice customer service and sales representatives. I received the items quickly.
By JoEllen R.
Response from MobileHelp· Aug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Terrific customer service representative. Very thorough. No hard sell.
By HH
Response from MobileHelp· Aug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
sometimes i press the button by mistake, i didnt fall and a voice comes on right away, that makes me feel good and safe.
By Beverly E.
Response from MobileHelp· Aug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The sales staff was very friendly and professional.
By Linda P.
Response from MobileHelp· Aug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very kind and helpful people, no matter what the problem. Highly recommend this service.
By Susan A.
Response from MobileHelp· Aug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The device took only 5 minutes to set up. The pendant is smaller than most and very light weight. Customer service very available and so willing to help! Love my Mobile Help set! And it's affordable at only $19.99 per month!
By Karoly St. K.
Response from MobileHelp· Aug 25, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.