Great!
Great customer service and my grandmother is really happy with the wristband!
By Brandy
Response from MobileHelp· Aug 25, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Great customer service and my grandmother is really happy with the wristband!
By Brandy
Response from MobileHelp· Aug 25, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
The sales person very friendly. I called several times with questions and the customer service not a positive experience.
By Joyce M.
Response from MobileHelp· Aug 25, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Friendly, knew answers to questions Not pushy
By customer
Response from MobileHelp· Aug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Everything excellent
By Valued C.
Response from MobileHelp· Aug 25, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
From start to finish ordering my Mobile Help was a smooth process. I received my equipment in four days and now I feel secure in my home with my medical alert system.
By Terrilynn D.
Response from MobileHelp· Aug 25, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Knowledgeable sales staff. Quality product. Gives us peace of mind.
By Steven S.
Response from MobileHelp· Aug 25, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Everyone I spoke to has been very friendly and very helpful. Thankfully we haven't had to use the service yet but every time we check the system it seems to be working pretty fast.
By Kenneth D.
Response from MobileHelp· Aug 25, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out
Great company!
By Holly Tanton C.
Response from MobileHelp· Aug 25, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.