Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Just signed with MobilHelp and process was made very easy thanks to Tom. Was planning on comparing plans with other companies, but MobilHelp had everything I needed and thought cost was very reasonable. Tom explained every detail and answered every question and I feel I made a good choice. Thanks Tom!
By Judy
Response from MobileHelp· Aug 31, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
very informed individual answered all of my questions
By customer
Response from MobileHelp· Aug 31, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Lisa was helpful, well informed and very reliable in her timely responses. She was a helpful salesperson.
By Lois
Response from MobileHelp· Aug 31, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Matthew was very through in explaining everything and patient with me as I asked many questions as I was not familiar as to how these products work. He followed up and always made me aware of the times he would be available.
By customer
Response from MobileHelp· Aug 31, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
The gentleman on the phone explained everything well.
By chuck
Response from MobileHelp· Aug 31, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Just ordered service/equipment today. First spoke with Noel two days ago and found him to be personable and helpful. Talked with him a couple more times before signing up for your service. I have high hopes for Mobile health
By Debra
Response from MobileHelp· Aug 31, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach ou
Great help to get my mom set up
By customer
Response from MobileHelp· Aug 31, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp
Very nice and informed customer sales
By customer
Response from MobileHelp· Aug 31, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp
