Easy set up of service
Easy set up of service. Samantha covered all available options very well.
By customer
Response from MobileHelp· Sep 3, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Easy set up of service. Samantha covered all available options very well.
By customer
Response from MobileHelp· Sep 3, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Easy to implement. Cost as stated on advance were accurate.
By William
Response from MobileHelp· Sep 3, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Lisa was very helpful explaining all our options and answering all my questions. A very positive experience so far.
By Russ
Response from MobileHelp· Sep 3, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Matthew, was so easy to talk with and he explained everything clearly!
By Sharon B.
Response from MobileHelp· Sep 3, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
The process of looking at and setting up the alert system was handled very well. All of the contacts with the company were very professional and clear. After the system was in place assistance needed was clear and without delay.
By Richard Lade for Sheri P.
Response from MobileHelp· Sep 3, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Professional, knowledgeable, considerate, courteous, great attitude
By Ronald
Response from MobileHelp· Sep 3, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Nathan was very helpful.
By CAROL T.
Response from MobileHelp· Sep 3, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
We bought this for my mother-in -law and she has accidentally set it off several times, by sitting it down too hard. The staff has been so friendly and always responding quickly. Thanks for the peace of mind, for all of us!
By Amanda
Response from MobileHelp· Sep 3, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.