Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Extremely helpful with all my questions. Delivery was on time & very simple procedure & operation of equipment I would like to order the adjustable chain for the Pendant. One given is a bit too long for me since I am very short. Thank You!!
By customer Victoria N.
Response from MobileHelp· Sep 6, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The man that sold me my over the phone was great
By customer janie L.
Response from MobileHelp· Sep 6, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Well the sales person was very personable knowledgeable and convincing.. I knew I was going to buy when I called but he could answer every question. I hope you get him when you call to order your mobile help device.
By Sue N.
Response from MobileHelp· Sep 6, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
I called from my bed in rehab. Daniel the salesman was extremely helpful and explained everything to me. It was a pleasure dealing with him.
By Lois H.
Response from MobileHelp· Sep 6, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Spoke with Patrick and he explained the plan and answered all my questions. I was very pleased with all the information he provided. Will know more when the equipment arrives
By Sonja T.
Response from MobileHelp· Sep 6, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Very good experience. Thank you.
By customer
Response from MobileHelp· Sep 6, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
I was contacted immediately after I filled out the information request page. Summer was really knowledgeable and kind.
By Jacki K.
Response from MobileHelp· Sep 6, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Tom was super nice, informative and knowledgeable.
By Karin B.
Response from MobileHelp· Sep 3, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
