Saturday, November 7, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Paula Brigg made my experience purchasing the service for my elderly mother easy informative and was a pleasant and considerate of my concerns and questions.
By Vanessa HaslamValued C.
Response from MobileHelp· Sep 8, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Excellent customer service. We were disconnected and he called back.
By customer
Response from MobileHelp· Sep 8, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.
Ferris was compassionate, caring, and helpful. He helped make me feel a little more at ease about my grandmother living alone now that she’ll have a safety system.
By Ashley
Response from MobileHelp· Sep 8, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Good service
By Douglas
Response from MobileHelp· Sep 8, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
She was very clear and thorough
By customer
Response from MobileHelp· Sep 8, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Customer service is great, prompt, thorough
By Jodell A.
Response from MobileHelp· Sep 8, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Representative was easy to understand and helpful
By customer
Response from MobileHelp· Sep 8, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very good explanation and patience. Spoke slowly and was accommodating by doing a three way call with my mom.
By customer
Response from MobileHelp· Sep 8, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
