Francine did great in explaining and…
Francine did great in explaining and listening. Well done!
By DAVID M.
Response from MobileHelp· Sep 13, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Francine did great in explaining and listening. Well done!
By DAVID M.
Response from MobileHelp· Sep 13, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Nathan was very polite. He was through explaining the different programs available. I am comfortable signing up and feel secure with the MobileHelp.
By customer
Response from MobileHelp· Sep 13, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
It was all about Steward Hersey. He was competent, pleasant to talk to and very knowledgeable.
By Joseph F.
Response from MobileHelp· Sep 12, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Answered all my questions
By Virginia C.
Response from MobileHelp· Sep 12, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Summer helped answer all our questions and was never pushy at all. I really appreciate that because I price/equipment shopped and so many companies are very pushy.
By Jerri
Response from MobileHelp· Sep 12, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
Albert was kind and courteous, and very patient. He answered all our questions and some before we asked them. It was very easy to get all the information we needed to make an informative decision about what we wanted. I was also surprised that the price was so reasonable for the services and equipment provided. We haven't tried the equipment yet but feel confident after all the discussion we had with Albert. Thank you for making this decision so easy for us.
By Rebecca S.
Response from MobileHelp· Sep 12, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Courtesy of salesman
By Janelle
Response from MobileHelp· Sep 12, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp
Rich was courteous, professional, and knowledgeable. He made the order process very easy.
By Ken
Response from MobileHelp· Sep 12, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!