MobileHelpReviews of mobilehelp.com

The person who helped me set up my system was extremely patient and kind.

I had a very nice, knowledgeable, and helpful person, helping me. He was very thorough and was very helpful thru the process of setting up my new fall detector necklace and verifying my no fall detector necklace was still working.

I haven't had to use it, only once but it is well worth the peace of mind I have knowing that if I need it I can get in touch with help. I appreciated you working with me on the cost for my circumstance.

Response has been great when needed assistance.

I’m grateful that your customer service gentleman decided my entire system needed to be replaced. My mobile unit kept telling me it needed battery when it is always plugged in when I’m not out. The cradle the unit sits in and the device totally died shortly before the replacement arrived. Your customer service reps are always very patient and cordial.

Called to changed credit card number for billing. Forgot date I called. Sometime last week. Representative took information and was polite.

I was having intermitant trouble making a connection with my old equipment and called Tech Support. They listened to my concerns and replaced my equipment in two business days. I now feel convident that I'll be able to connect in an emergency.

Excellent service