Great
Great. Crew
By Dan D.
Response from MobileHelp· Sep 14, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Great. Crew
By Dan D.
Response from MobileHelp· Sep 14, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Don't have much time. What do I do with the old parts you replaced? What impresses me most is how you do the job completely...all loose ends tied up.
By Jackie W.
Response from MobileHelp· Sep 14, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
I have naturally very low BP. They called constantly-maybe 4 times a week! How wonderful!!! Now, they accept that low is normal for me, but I know I can count on them if I really need them. A few times I had questions and they answered them in a friendly tone. I am very glad that my doctor suggested that I become a member ..... Thank You!
By Trudi
Response from MobileHelp· Sep 14, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
I depend on Mobile Help to contact EMT assistance when I fall. I live alone and their service is vital to my well being. Part of my equipment was faulty and Mobile Help immediately sent a replacement. The new base monitor light is green and bright. Since it sits on my night table, by my bed, the green light is not as disturbing as the previous white light was. In addition, that color is somehow comforting. This improvement is welcome. Whenever I have occasion to call the service they are always helpful and courteous. Otherwise everything is perfect and the service is smooth and efficient. And the young EMT guys are adorable!
By M. G.
Response from MobileHelp· Sep 14, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Efficient, kind, and prompt. It’s always good to get an associate who makes you feel important.
By Ken K.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Great Excellent Great
By Rosalin D.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Customer service is always excellent, knowledgeable, and easy to understand (speaks English well and articulates verbiage for the elderly/hard of hearing). I cannot stand to get foreign speaking individuals on the phone in a customer service department who cannot communicate effectively.
By M. H.
Response from MobileHelp· Sep 17, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
My batteries are not charging correctly on my equipment, so mobile help send me all new equipment and walked me through the simple setup. The watch wristband is much easier to use as it is soft and pliable and longer than the previous one.
By Mary V.
Response from MobileHelp· Sep 17, 2023
We appreciate your comments! We value you as part of our family. If you ever have any questions or concerns please reach out.