I did not make a recent purchase
I did not make a recent purchase
By Sanford L.
Response from MobileHelp· Sep 17, 2023
Thank you for your positive review of our service and being a value part of our MobileHelp family!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
I did not make a recent purchase
By Sanford L.
Response from MobileHelp· Sep 17, 2023
Thank you for your positive review of our service and being a value part of our MobileHelp family!
I have not had a recent experience. I have had Mobile Help for years ans LOVE it
By Patty G.
Response from MobileHelp· Sep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Great service
By Sandy S.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Polite and helpful driver. Couldn't ask for anything more, thanks
By No name G.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
No problems whatsoever with the products. When alarm went accidentally there was an immediate Respnonse
By Mary Louise L.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Your prompt response to my request was excellent and even though my verbal acknowledgement was not clear due to the fall, you took appropriate actions by notifying the emergency personnel which arrived in 5 minutes..THANK YOU SO MUCH
By JUDITH M.
Response from MobileHelp· Sep 14, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
Promptness in alerting family when there is an emergency!
By Margaret
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
This has helped my mom - bit of confusion back in July - but we got her the help (I got the call - think my sister was really sound asleep- and I had to call the police to go up- I have a broken ankle that I couldn’t get out and to her house). It has worked well for us - she was pretty independent up until July - it gave us all a bit of piece of mind - we will have to figure out if she still needs it - other medical issues may need us to bring in 24 hr a day care at this point
By Marjorie P.
Response from MobileHelp· Sep 14, 2023
Thank you for your thoughtful comment! We are so happy we were able to be there for mom. Know that we are here for you when you need us.