Your rep Scott.
Your rep, Scott, is excellent.
By customer
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Saturday, November 7, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Your rep, Scott, is excellent.
By customer
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
First of all, I loved talking to a person when I called. Stacy answered all my questions and gave me all the information I needed to make the decision. She was kind and courteous and paid attention to detail. Looking forward to getting started!
By Pamela H.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Both of the employees explained very well how it works and when I didn't mean to hit the button ,right away they got in touch with me
By customer
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very pleasant experience.
By Angel T.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
My only contact so far is sales and signup, but the staff is very helpful and informative. The price is very reasonable.
By Judith D.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Donna was quite informative, and I am receiving the product I need.
By customer Kelly R.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The lady who called was not pushy, very good and polite! Very good sales lady!
By customerMary Ann M.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
The representative was GREAT! He proactively provided all of the information I needed to make an informed decision. He also was very helpful in selecting the best plan for my needs.
By P. P.
Response from MobileHelp· Aug 20, 2024
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.