I'm a satisfied customer for 17 years.
I'm a satisfied customer for 17 years.
By Marion R.
Response from MobileHelp· Sep 14, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
I'm a satisfied customer for 17 years.
By Marion R.
Response from MobileHelp· Sep 14, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family!
My experience over the phone to set up my new equipment went well. The person was very helpful, polite,and understanding.
By Beatrice F.
Response from MobileHelp· Sep 14, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Good reliable service.
By Joyce H.
Response from MobileHelp· Sep 14, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
You delivered on time products ordered and they solved the technical issue.
By Frank
Response from MobileHelp· Sep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
I reported a problem with one unit and the Mobile Help staff took immediate action in getting a new unit to my home. They were very helpful and professional in explaining their plans for sending a new unit to my home.
By G. H.
Response from MobileHelp· Sep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Answers quickly and feet’s y gelp
By Lois Jane H.
Response from MobileHelp· Sep 14, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
So far so good in usage and response
By Valerie C.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
They always call if needed.
By Mary C.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.