Quick and efficient service
Quick and efficient service. Rep very knowledgeable.
By Carol J.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Quick and efficient service. Rep very knowledgeable.
By Carol J.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I had 2 emergency response that went smoothly and quickly. Luckily both were false alarms but good to know the system worked !
By Judy S.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
I'm not sure my exact sign year up with Mobile Alert. But, you couldn't pay me to switch to another company. I've lost pieces, I've gotten the base wet. Never a hassle. I send back all my pieces free and receive immediately new components arrive free along with free shippings.. Every tech is pleasant, knowledgeable and eager to please..If when I test a component doesn't respond the tech service has it up and running, immediately. I truly feel like they are my family.
By Sandra M.
Response from MobileHelp· Sep 14, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
corrected the issue
By Betty A.
Response from MobileHelp· Sep 14, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Very good company! Customer service is excellent.
By Betty B.
Response from MobileHelp· Sep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Representative was very polite, understanding and went above. I recommend this representative.
By Sharon P.
Response from MobileHelp· Sep 14, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
The gentleman I dealt with made sure I understood . Great customer service
By Lorna L.
Response from MobileHelp· Sep 14, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
quick service replacing my unit
By Michael F.
Response from MobileHelp· Sep 14, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.