Cradle unit noise
My cradle unit was making tick noises. You sent a new one. Thank you
By Cynthia H.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
My cradle unit was making tick noises. You sent a new one. Thank you
By Cynthia H.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Yes very helpful
By Wanda B.
Response from MobileHelp· Sep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Haven’t had to use them thankfully but happy to know there there if needed
By Robert G.
Response from MobileHelp· Sep 14, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
When ever you call you get a person to talk to and they take care of you. When the battery gets low you get a text to call and a new unit is sent out right away. You have peace of mind that you will get the help when you need it.
By John P H.
Response from MobileHelp· Sep 14, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
agents were very helpful
By Tom M.
Response from MobileHelp· Sep 14, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
The Mobile Help equipment is extremely sensitive which provides for fast response. That is very reassuring.
By Harriet R.
Response from MobileHelp· Sep 14, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
A+ service. They are always there to help. When we have a problem, they are there to assist. Equipment replaced when necessary. Mobilhelp is THE BEST.
By Virginia /Jerry T.
Response from MobileHelp· Sep 14, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
I have been with MobileHelp for several years. Very good choice of products. Service is excellent and very rapid when it is called for. Operators are very well trained. The equipment is durable and the wrist piece does not irritate my skin. I will stay with them as they cover the entire United States.
By CAROLE S.
Response from MobileHelp· Sep 14, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!