Care
The Service
By Sheila L.
Response from MobileHelp· Sep 17, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
The Service
By Sheila L.
Response from MobileHelp· Sep 17, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Very efficient
By Ron W.
Response from MobileHelp· Sep 17, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
It was a good experience. I had fallen and could not get. Emts came,used my lockbox to open my door and came in.they got me up,took vitals and I did not want to go to the hospital.
By Dianne D.
Response from MobileHelp· Sep 17, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Very helpful. It’s great to talk to an agent and NOT a computer. Jon
By Jon and Shirley F.
Response from MobileHelp· Sep 17, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Response is rapid.
By Rex R.
Response from MobileHelp· Sep 17, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
They knew what I needed and sent it to me. Everything is fine now!
By Frances B.
Response from MobileHelp· Sep 17, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Lisa took the time to answer my numerous questions, and made some beneficial suggestions.
By Joanne
Response from MobileHelp· Sep 17, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
So far has been a great and fair company. Communication and upgrades have never been a issue. Had them 5+years now, for my Mom
By Chris
Response from MobileHelp· Sep 17, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!