Great phone contact and help.
Phone staff are always polite and ready to help with testing system, etc.
By Tug T.
Response from MobileHelp· Sep 24, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Phone staff are always polite and ready to help with testing system, etc.
By Tug T.
Response from MobileHelp· Sep 24, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
the representative was very quick with the facts...very succinct and pleasant.....100% satisfied....perfect call!
By Carol K.
Response from MobileHelp· Sep 24, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Y’all was so kind an answer my questions so good an help me so fast Thank you .
By customer
Response from MobileHelp· Sep 24, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
Proactive in changing out accessory with low battery.
By Sugar
Response from MobileHelp· Sep 24, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Super helpful customer service rep, Ebony. She was patient and explained everything. She transferred me to a colleague in another department, and I didn't have to re-explain everything. Awesome!
By Bill
Response from MobileHelp· Sep 24, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
They always call if the numbers look off
By David D.
Response from MobileHelp· Sep 24, 2023
Thank you for your comments! If you ever need us, please don’t be afraid to reach out.
Good product
By Eleanor W.
Response from MobileHelp· Sep 24, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Very helpful.
By Monique P.
Response from MobileHelp· Sep 24, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.