Sunday, November 8, 2026 · Customer reviews of US businesses
The Fair Hearing score
Excellent
5,712 reviews
MobileHelpSelect a line to read only those reviews.
Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Affordable, extremely reliable, excellent knowledgeable customer, quick response time to alerts with calls to family members to follow-up on alerts.
By L. Joy C.
Response from MobileHelp· Sep 24, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
I have always gotten wonderful help when ever I have called in. Always been very polite and will answer all my concerns.
By TIM'S C.
Response from MobileHelp· Sep 21, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Any time that my mother has pushed her button someone is immediately responding and asking her what she needs. Then someone calls me to determine what I would like done. If they feel the situation is urgent, they've called emergency services first. Also nice that a shower button and a wrist pendant is given. Great company!
By Pam S.
Response from MobileHelp· Sep 24, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
Very knowledgeable about what is happening to the equipment and how to fix it
By Cheryl K.
Response from MobileHelp· Sep 21, 2023
Thank you! We appreciate that you took the time to let others know about MobileHelp.
Mobile Help provided a quick remedy to my problem. I was treated, professionally, courteously, and friendly. What more could you ask?
By Joe
Response from MobileHelp· Sep 21, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
Quick service getting out new fall button. Very nice helping customer service.
By Marie M.
Response from MobileHelp· Sep 24, 2023
We are happy to have you as part of the MobileHelp family! We are here for you whenever you need us!
I feel so safe now that we have MobileHelp!! I’m not afraid to let my husband at home, because I know if there is an issue, he can call for help with the push of a button. Everyone has been friendly and helpful
By TammyHowlett
Response from MobileHelp· Sep 24, 2023
Thank you for your thoughtful comment! Know that we are here for you when you need us. Never hesitate to reach out!
They upgrade when they can and offer it to me. They are always there for me.
By Michael E.
Response from MobileHelp· Sep 24, 2023
Thanks for the kind words and for being a valued part of the MobileHelp family.
