Always available to explain the device
Always available to explain the device
By Beverly C.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
Sunday, November 8, 2026 · Customer reviews of US businesses

The Fair Hearing score
Excellent
5,712 reviews
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Honesty, pricing, process and quality scores appear once 5 customers have rated them.
MobileHelp® medical alert systems are integrated with nationwide wireless voice and data and GPS technology to provide real-time medical monitoring services and location tracking. In an emergency GPS tracking can pinpoint your location, which allows emergency assistance to reach you quicker. MobileHelp® Mobile Medical Alert Systems keep seniors safe at home and while away. Affordable, BBB backed, medical alert systems.
MobileHelp (mobilehelp.com) has 5,712 customer reviews on The Fair Hearing, with an average rating of 4.8 out of 5.
Showing 5,045 reviews with 5 stars · Clear filters
Always available to explain the device
By Beverly C.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
I only had to get help once in seven years. On june 2023 Sever pain on my righy side and had trublr breathing. Pressed the buttom and ambulance was herr in 3 mimutes and was at the hospital in q0 minutes Was immediately taken in room etc. .
By Judy C.
Response from MobileHelp· Sep 22, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
When/If a grandchild presses the button response is quick, and I explain circumstances, no problem. Thanks for understanding!
By Cecilia M.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
We appreciate that you respond very clearly so we understand instructions.
By Cathy and Thomas P.
Response from MobileHelp· Sep 22, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say!
I had several incidents where I had fallen and pressed my button for help. Both times they responded quickly. One of the times saving my life. I highly recommend them
By Arlene C.
Response from MobileHelp· Sep 24, 2023
Thank you for your comment. We are so glad we were able to be there for you in your time of need. Know that we are always here for you when you need us. Thank you for being a part of our MobileHelp family!
A great system that calls for help when needed great customer service I really like my mobile help it’s faster than my cphone a great product I know I can count on and the great people that help me out very pleased
By Timothy K.
Response from MobileHelp· Sep 24, 2023
Thank you for your review of our service! Your positive words mean a lot to us!
The continued renewal process is kept very simple
By Gloria W.
Response from MobileHelp· Sep 24, 2023
Thank you for sharing your feedback! Others can benefit from what you have to say.
I haven't had a fall lately but I have the piece of mind knowing the service is at my fingertips.
By Joyce S.
Response from MobileHelp· Sep 24, 2023
Thank you for your comments! Please continue to stay safe, and if you ever need us, please don’t be afraid to reach out.